Chances are, your company already has a Policy Manual, Employee Handbook, or SOP. However, your Aviation Department is unique and pilots are unique employees. 


A Flight Operations Policy Manual will establish guidelines that structure your operation more efficiently, with fewer questions and less headaches that enhance the safety of your department.

You don't have to trash your plans for an existing manual. Let D & D Aviation Services develop a customized departmental Flight Operations Policy Manual that is current with all regulatory and insurance underwriter requirements such as Emergency Response Procedures and ICAO mandated Safety Management System (SMS) requirements.


D & D Aviation Services and its sister company Aviation Services Group have been producing customized departmental manuals for aviation organizations world wide since 1989.


What makes us different:

  • We perform a thorough review of all currently existing Operations Manuals in an effort to retain applicable company procedures in the development of a General Operations Manual

  • Perfom a review of existing forms utilized by your organization for incorporation into the proposed manual

  • Design and develop new forms as required pursuant to the development of the proposed manual

  • Produce an initial DRAFT FORM, incorporating all of the requirements of applicable regulations

  • D & D is a full service aviaiton publishing organization and will produce multiple copies of the finished Flight Operations Policy Manual, should it be required.


The DRAFT FORM will be provided to your management for review. Upon completion of the review process, your organization will submit all changes to D&D for incorporation into the FINAL FORM. D & D will then produce a FINAL Flight Operations Policy Manual and will provide all changes require unitll your management accepts the applicable manual.


As additional changes are required by your organization, or initiated by regulatory requirements (i.e. SMS) will be monitored by D & D Aviation Services. Changes will be reviewed with your management representative and incorporated into the manual system by D & D Aviation Services.


D & D Aviation ensures the quality of your Manuals by designing our Manuals to meet ATA Spec 200 requirements which exceeds the guidelines established by NBAA and IS-BAO, so IS-BAO certification is not an issue.

D & D has produced Flight Operations Manuals for several of America's finest companies as well as aircraft manufactures. D & D develops procedures specific to each individual customer and organization which guarantees custumer satisfaction. 


Call D & D today. We'll get you back in the air.